Privacy Policy
Last Updated: July 24, 2026
PoolSide Phoenix ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard personal information from visitors to our website and clients of our pool services.
1. Information We Collect
We may collect personal information that you provide to us directly, such as your name, email address, phone number, physical address, and payment information when you request a quote, contact us for service, or authorize work on your pool.
2. How We Use and Share Information
We use the information we collect to provide and improve our pool maintenance and repair services, respond to your inquiries, process payments, and communicate with you about your service schedule.
Skimmer Software: We use Skimmer, a third-party pool service software platform, to manage our communications, route tracking, invoicing, and service logs. Your information (including your name, address, and phone number) may be processed through Skimmer to facilitate delivering these services to you.
SMS and Mobile Information Disclosure:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
3. SMS Consent and Text Messaging
By providing your mobile phone number and opting in, you agree to receive SMS communications regarding your pool service, quotes, invoices, and scheduling updates from PoolSide Phoenix.
- Consent to receive text messages is not a condition of purchasing any goods or services.
- Message and data rates may apply.
- You can opt out of SMS communications at any time by replying STOP to any message you receive from us.
- For customer support, reply HELP to any of our messages.
4. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or electronic transmission is entirely secure, and we cannot guarantee absolute security.
5. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our SMS practices, please contact us at:
Email: PoolsidePhoenix@gmail.com
Phone: (602) 456-0016